Trainer Profile

HRDC-accredited professional trainer with expertise in AI technologies

Founder of Pixl Digital (pixl.my), a web agency and hosting company since 2014, and WebX.my, an AI website platform recognised by MyStartup (Cradle).

Kuala Lumpur, Malaysia

About Michael Kwan

With a career spanning 15+ years at the forefront of digital change, Michael Kwan has seen technology transform industries firsthand. From his time as a producer at Yahoo! Malaysia when it was the nation's #1 portal, to founding Pixl, his digital agency, he has always focused on using technology to work smarter. Since using AI in 2022, he saw its 10x potential instantly, but he also saw a major gap: many talented professionals were either not using AI, or were barely scratching the surface with simple one-line questions.

This inspired Michael's mission: to bridge this skill gap. Drawing on his past experience leading tech teams as a CTO, his focus is practical, not theoretical. He designed his training programmes specifically to transform any professional, regardless of their tech background, into a highly productive, AI-powered professional. His method is simple: show teams how to get powerful, relevant results in a fraction of the time, moving them from simple questions to true creative partnership with AI.

Michael doesn't just teach AI; he actively builds with it as the founder of WebX.my, an AI-powered platform recognised by MyStartup (Cradle). But while his technical career includes serving major Malaysian brands, his true passion is training. For him, nothing is more rewarding than seeing a participant's face light up when they realise they can now do a full day's worth of research or create a stunning client presentation in under an hour. Seeing teams succeed and knowing he is helping to upskill our Malaysian workforce is the energy that drives him to keep this programme current.

Training Philosophy

Michael emphasises practical and interactive learning experiences that empower participants to apply newly gained skills confidently in real-world contexts. His approachable style and expertise in simplifying complex AI concepts ensure that each training session is relevant, engaging, and impactful.

With deep industry expertise and direct, real-world AI application experience, Michael is exceptionally positioned to tailor sessions that immediately benefit participants in their professional duties.

Client Testimonials

"Always a pleasure to work with. He doesn't only deliver to brief, but is always willing to go the extra mile to ensure that his clients achieve their goals. His deep tech knowledge is certainly an asset"

- Alycia

"Really helpful and generous with his knowledge, experience and skills! Very accommodating with his time, resources and tips"

- Low

"His in-depth knowledge in SEO, website creation and content marketing would be highly sought after"

- Michelle

"A high skilled professional and a joy to work with"

- Laura

"A veteran of the digital world"

- Lim

"Does his research well and does not over promise"

- Lai

Accredited

Recognised by HRD Corp as an accredited trainer, meeting national standards for impactful training sessions.

Experienced

Over 15 years of hands-on experience in web development, digital solutions, and tech consulting - trusted by businesses since 2009.

Flexible

Training programmes tailored to your organisation's goals - fully customisable and available both online or on-site across Malaysia and neighbouring regions.

Areas of Expertise

The module library behind every programme. Each area is taught hands-on, and the modules are mixed and re-skinned for the room, from manufacturing to HR to education.

Starting from zero

The first hour, in a room where most people have never really used AI. The scepticism gets handled before any tool is opened.

Prompting and everyday AI

The foundation of every programme. From a blank chat box to a prompt that gets the right answer first time, and the habits that keep it safe.

The RCR framework
Meta prompting
Speech-to-text
Research and drafting
Spreadsheet formulas
Prompt libraries
Ethics, privacy and verification

Creating with AI

Turning a document into something else: a picture, a video, a deck, a grounded notebook, a rehearsal partner.

Image generation
Video generation
Presentations with Gamma
Custom GPTs and Gemini Gems
NotebookLM
Voice role-play
Local AI

Marketing with AI

The marketing engine for an SME or an in-house team, built on free and freemium tools.

Research and personas
Content planning
Long-form writing
Social media content
Ad copy and variants
Lead magnets and email sequences
Analytics and reporting

Microsoft 365 Copilot

For teams on a Microsoft 365 Copilot licence: the same prompting foundations applied inside the apps already open all day.

Copilot agents

The fastest-growing enquiry from HR teams. Agents built inside Microsoft 365, what one can be trusted to answer, and who owns it afterwards.

Professional Experience

Founder, WebX

2023 - Present · webx.my

Built an AI-powered website creation platform enhancing productivity and simplifying web development tasks. Recognised among MyStartup Pre-Accelerator Cohort 3 participants.

Founder & CEO, Pixl Digital

2014 - Present · pixl.my

Built a web services agency providing robust and efficient web design, development, & hosting solutions for local & international companies.

Head of Tech, Traworld

2021 - 2022 · traworld.com

Oversaw technological innovations and digital strategy for a comprehensive travel platform, optimising user experience and platform efficiency through modern digital technologies and early AI integrations.

Co-Founder & CTO, DiineOut

2018 - 2021 · diineout.com

Developed collaborative digital solutions for unique F&B experiences, lifting user engagement through strategic technological innovations and digital integrations.

Get in Touch

Contact me to inquire about training courses, speaking engagements, or to schedule a customised training session for your organisation.

Kuala Lumpur, Malaysia